Subscription Policy

At PrimalEdge™, we believe in full transparency when it comes to subscriptions. Our goal is to provide a convenient, hassle-free way for you to stay consistent with your PrimalEdge™ Shilajit Gummies — while giving you complete control over your orders.

Clear Subscription Disclosure:

When purchasing through our website, subscription options are clearly displayed and must be manually selected by checking the subscription box.

  • The subscription checkbox clearly states that by clicking, you are agreeing to receive our gummies every 30 days at the discounted subscription price.

  • This subscription disclosure is shown in multiple places:

    • On the product page

    • Inside the cart drawer

    • At checkout

By completing your purchase with the subscription option checked, you agree to these terms and authorize us to automatically process and ship your order every 30 days based on your original purchase date.

Billing & Renewal Schedule:

Your card will be automatically charged every 30 days. Each shipment will be sent out on the same day of the month as your first order date. Example: If your first order was placed on September 10th, your next order will be automatically processed and shipped on October 10th, then November 10th, and so forth.

Cancellation Policy:

You are free to cancel your subscription at any time.

  • Self-Service Option: Log in to your PrimalEdge™ account using the email you used at checkout and manage or cancel your subscription directly.

  • Support Option: Alternatively, contact us at tryprimaledge@gmail.com and our team will happily cancel your subscription for you.

Important: Cancellation Timing:

It is the customer’s responsibility to cancel their subscription at least 1 business day before the next billing date to avoid being charged for the next month’s order.

If your order has already been processed and shipped before your cancellation request, we cannot issue a refund for that shipment — as you have had a full 30 days prior to the renewal date to cancel.

Our Commitment to Transparency: 

We want every customer to feel confident and informed when joining our subscription program. Our subscription terms are made clear before purchase and are accessible at multiple points during the checkout process to avoid confusion.